
Privacy Policy

Privacy Policy
Effective Date: 6/20/2025
At PowerFlush, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to boiler maintenance and central heating system flushing.
1. Information We Collect
We may collect the following types of information
Personal Details: Name, email address, phone number, address.
Service Details: Property type, heating system info, service history.
Usage Data: Browser type, IP address, device info, and cookies.
2. How We Use Your Information
We may collect the following types of information
Provide, manage, and improve our heating and plumbing services.
Schedule appointments and follow up on services.
Respond to inquiries and customer support requests.
Send quotes, invoices, and marketing communications (with your consent).
3. Sharing of Information
We never sell your information. We only share data with:
Authorized service providers and technicians.
Payment processors (e.g., Stripe, PayPal).
Legal authorities, when required by law.
4. Data Retention
Your personal data is retained only as long as necessary for service delivery, compliance, or legal obligations. You may request deletion at any time.
5. Security
We use industry-standard SSL encryption and secure databases to protect your personal data.
6. Your Rights (Under GDPR)
If you’re located in the UK or EU, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
- Lodge a complaint with a data protection authority
7. Cookies
We use cookies to analyze traffic, enhance functionality, and improve user experience. You may disable cookies in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Please review this page periodically for changes.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: hello@proflushexperts.co.uk
Phone: (020) 7946-0123
Address: Greater London and surrounding areas
40 mile radius within M25